If you wish to return an item purchased from SuperSellerS, you have several options:

1. Create a return case via the contact form

Fill out our contact form at the bottom of the page and we will contact you as soon as possible with information about the return, the return number and the next steps.

2. Create the return case via your account

All customers who have shopped on our webshop have access to a personal account. ClickHEREto log in.

You log in with your email address and a six-digit verification code that is sent to your email.No password is required. Once you have entered the code, you will have access to your account where you can see your previous orders.
For the relevant order you can choose "Cancel order" or "Request return" (depending on order status). Follow the on-screen instructions and your case will be automatically created and submitted for processing.

If you have any questions, you are always welcome to contact us

You will receive confirmation of the case and a return number within 1 business day, which must be noted on a label on the package.

To ensure quick processing, please note:
    1. The item must be in undamaged condition.
    2. The item must be in its original and undamaged packaging.
    3. The item must be marked with the return number provided by SuperSellerS and include a copy of the relevant invoice.
    4. The item must be returned to SuperSellerS

If returned items are damaged, or returned in non-original, written-on or damaged packaging, any possible credit will depend on the costs we incur for inspection, depreciation and repackaging of the item.

IMPORTANT:
SuperSellerS does not collect return packages from the post office or parcel lockers.