Carrier, delivery and collection
At SuperSellerS you can choose to have your items shipped directly to your address – or pick them up yourself at our warehouse in Vejle.
Pickup at SuperSellerS
You can collect your products from our warehouse during opening hours. If you have ordered a large quantity of items, please be aware that it can take 5–30 minutes to locate your products. It therefore helps greatly if you can call when you know when you will pick up the items. You can also arrange for a carrier to collect the products yourself. In that case, we would also like to know the scheduled pickup time.
Delivery
We work with several carriers to deliver products to you safely, affordably and quickly. Common rules for these carriers are:
- Someone must be available to accept the delivery; otherwise the items will be returned to a shipping hub.
- You must inspect the delivery for damage when you receive it.
- You must check that you have received all packages.
- If you find damage, you must note it / inform the carrier before signing the delivery note. If you find damage, you may refuse to accept the items.
- If you discover hidden damage after delivery, you must file a complaint directly with the carrier/driver within 3 days. Below you can see the different carriers we use.
PostNord
Smaller parcels. If there is no one to receive the items, you will get a notice in your mailbox and the items will be placed at the nearest parcel shop where you can pick them up.
Danske fragtmænd
Large orders, glass displays, grooved panels, glass and mirrors are shipped with Danske fragtmænd. Anything over 1.75 meters and pallets are shipped with Danske fragtmænd.
Danske fragtmænd can handle packages, pallets, etc. by truck, ship or plane. Danske fragtmænd offer several options, and we will always try to choose the cheapest option for you.
Delivery times vary from country to country.
